- 1.Make sure your dongle is connected to your computer
and the red led is turned on.
- 2.Quit all Alwan Software.
Launch AlwanLicenseManager X
- On MacOS : /Applications/Alwan Color Expertise/Utilities
- On Windows : Program => Alwan Color Expertise => AlwanLicenseManagerX
Import the update file (.v2ca) provided by Alwan by clicking on the “Import Update File...” button.
After a few seconds AlwanLicenseManager X will display updated options and features.
You can quit AlwanLicenseManager X and re-launch Alwan Software.
In case of Alwan Dongle update issues
Make sure you use the latest AlwanLicenseManager X, available from: